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Eurostar disruption die to French power cut (Global pass)

  • August 4, 2025
  • 8 replies
  • 139 views

We are due to travel today from Preston - London - Paris -Cannes but have had an email from Eurostar advising us not to.

 

I presume I will lost my seat reservations and will have to rebook? There will belittle to nothing available if everyone gets pushed back a day.

 

Does anyone have any ideas/suggestions? If I travel to London that will use one of my “home” travel days so would I have to pay again?

 

 

Best answer by rvdborgt

You should be able to rebook Eurostar free of charge. Do that ASAP if you want to. They normally provide a link in the e-mail to do so.

If you do want to travel today, then head out ASAP. You'll probably be delayed, but so far only a few Eurostar trains have been cancelled. You never have to pay again.

What Eurostar are you booked on? What train to Cannes are you taking?

French railways will also rebook you onto the next train if you miss a connection.

8 replies

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  • Railmaster
  • Answer
  • August 4, 2025

You should be able to rebook Eurostar free of charge. Do that ASAP if you want to. They normally provide a link in the e-mail to do so.

If you do want to travel today, then head out ASAP. You'll probably be delayed, but so far only a few Eurostar trains have been cancelled. You never have to pay again.

What Eurostar are you booked on? What train to Cannes are you taking?

French railways will also rebook you onto the next train if you miss a connection.


BrendanDB
Full steam ahead
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  • Full steam ahead
  • August 4, 2025

Can you send a snippet of the mail you got?

Advising you not to travel is something else than you’re train being cancelled. There are some cancellations, but most trains are running (with about 1h30 delay), you’ll probably need to get a rebooking for the train to Cannes but you can do that for free when missing your connection.

There’s a broken power station on the French High Speed Network, trains get rerouted via the normal network.


  • Author
  • Right on track
  • August 4, 2025

We are booked on the 16:31,

we are also booked on the overnight train to Cannes but I also booked one first thing tomorrow in case of ant days and you can cancel the French trains any time.


  • Author
  • Right on track
  • August 4, 2025

Booked on 16:31 from London and then the 21:25 from Paris to Cannes. Considering driving but would prefer to get the train. If I get to London when they cancel the 16:30 I could end up stuck there overnight having used one on my home train days


Forum|alt.badge.img+10
  • Railmaster
  • August 4, 2025

Booked on 16:31 from London and then the 21:25 from Paris to Cannes. Considering driving but would prefer to get the train. If I get to London when they cancel the 16:30 I could end up stuck there overnight having used one on my home train days

If you get stuck in London, then Eurostar will have to organise overnight accommodation and a ticket/reservation for tomorrow. Interrail customer service can also provide an extra travel day with in/outbound. You won't get stuck.

The 16:31 is still indicated as running (17:31 is cancelled). I'd try to get on an earlier Eurostar. 16:01 and 15:31 are also still indicated as running. Just turn up early in London.


ralderton
Railmaster
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  • Railmaster
  • August 4, 2025

The 1631 is still running, and on time. (for now!).

They want people to offload themselves because it makes life easier for Eurostar, but you don't have to. You still have a reservation, and the train is still running.

Turn up as normal, and keep checking the Eurostar live info.

https://www.eurostar.com/uk-en/travel-info/timetable/7015400/8727100/london-st-pancras-intl/paris-gare-du-nord

You do not have to pay again, nor user another travel day.


ralderton
Railmaster
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  • Railmaster
  • August 4, 2025

Did you make it ​@BairyHalls ?

Looks like the 1631 departed, but you'll miss the sleeper.


Forum|alt.badge.img+10
  • Railmaster
  • August 4, 2025

Did you make it ​@BairyHalls ?

Looks like the 1631 departed, but you'll miss the sleeper.

Eurostar indicated arrival in Paris as 20:49. That would just be enough to get to Austerlitz in time (25 minutes platform to platform is possible), provided you already have a metro ticket. But Eurostar's train status is often not very accurate.