Hi there,
I'm trying to submit the Delay Compensation form but it just doesn't work.
Every time after I clicked submit, the browser automatically cleared all the information I put in and I didn't get any submission confirmation.
I have changed browsers and even laptops, it didn't help.
I cannot find any email to contact regarding this issue either.
Please help!
Many thanks!
Best answer by AnnaB
View originalThe best way to contacted Customer Support through this form.
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will have to be patient to get help.
You CAN only get a minor tiny sum in compensation if you have managed to get at least 3 delays of > 1 hr during whole use of pass. UNless you are completely broke or determined to press every penny out of it-best advice is to simply forget it and treat it as learning curve on how trains work.
You CAN only get a minor tiny sum in compensation if you have managed to get at least 3 delays of > 1 hr during whole use of pass.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
