Hello,
I am a travel agent and booking train travel on behalf of my clients, one of whom uses a wheelchair. They both have Eurail passes, but they want seat reservations on all the trains so they don’t have to do anything themselves.
The tickets that are eTickets are fine because I can see the reference number, which I use to go to the individual rail provider websites to change their seats to wheelchair seats.
However, on the printed tickets, they will be receiving them, in a month!! I can’t wait that long to make the changes to their seats. How do I figure out what their booking reference is on these tickets??