I am in USA and want to make a train reservation for a part of my trip. By time I get to Spain the train will probably be full or have no Eurail seats left. I see that I cannot make the reservation from the Eurail website or app. I saw somewhere that I can reserve directly with TGV using a cover pass number but when I go to the TGV website I don’t see how to do that. Has anyone done this?
Best answer by rvdborgt
View originalThis train is bookable via the Eurail website but they can only issue a reservation on paper, which will need to be sent via the post.
You can also book this train via SNCF by phone. Press #85 for English, no booking fees, reservation is sent via e-mail.
It is indeed wise to book this train in advance. There are also reservation-free alternatives via Portbou, by the way.
Thank you! I called the number and the representative was very nice. The only issue is that you can only pay with an American Express credit card, which I don’t have. I will just have to book this ticket regular price.
I think you can book at travel.b-europe.com for trains run by SNCF.
here, you need pass cover number which is only on paper eurail pass.
if you have mobile pass, you need to ask customer service to provide you one which will take some time..(at which phase I am currenly stuck at)
You can get your Pass Cover Number from Customer Support by using this form:
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help.
When you contact Customer Support, please mention the date when you plan to start travelling so that they can prioritise your request correctly.
Thank you! I called the number and the representative was very nice. The only issue is that you can only pay with an American Express credit card, which I don’t have. I will just have to book this ticket regular price.
This seems strange. You must be able to use Visa or Mastercard as well as those are the most common credit cards in Europe.
As
You can get your Pass Cover Number from Customer Support by using this form:
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help.
When you contact Customer Support, please mention the date when you plan to start travelling so that they can prioritise your request correctly.
Thank you for your kind concern and comments. Actually I did used above form, and also sent private message here too. It has been only 36 hours, and I understand the customer service must be flooded after long travel restrictions, plus may be staff has been reduced. I will be patient and wait few more hours, and hope I get response within 2 days as stated in the automated reply.
Thank you! I called the number and the representative was very nice. The only issue is that you can only pay with an American Express credit card, which I don’t have. I will just have to book this ticket regular price.
That is very strange. Did the operator say that or were your Visa and Mastercard declined? In the former case, I'd just call again and retry. They definitely accept other cards. In the latter case, you'll have to contact your credit card provider to ask what is wrong.
I think you can book at travel.b-europe.com for trains run by SNCF.
Only domestic trains in France plus Thalys/Eurostar.
Thank you! I called the number and the representative was very nice. The only issue is that you can only pay with an American Express credit card, which I don’t have. I will just have to book this ticket regular price.
That is very strange. Did the operator say that or were your Visa and Mastercard declined? In the former case, I'd just call again and retry. They definitely accept other cards. In the latter case, you'll have to contact your credit card provider to ask what is wrong.
The rep said they only take American Express for those in the US.
Still very strange. I'd just call again. Chances are you'll speak to another staff member.
If they say again they only accept AE, challenge them: why is that? Don't they want customers then? How are you supposed to book, since by the time you get to France (or Spain), reservations will very probably be sold out.
I find it very hard to believe it is blocked technically.
Maybe try your best British accent...
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