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How do I know that i will get a seat in the trains that don't need a reservation?

Maria Julia Pereira

I just started using the Eurail Global Pass and i’m very insecure about it. I already lost one day of trip i think because i couldn’t reserve a seat. And now i’m not knowing how to use the app and the website, because the informations in them are not matching. 

 

My questions is: 

 

How do I know that i will get a seat in the trains that don't need a reservation? And what do i show to get in the train?

I made a reservation on the website in my account and this trip didn’t appeared in the app, what do i need to do?

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Best answer by rvdborgt 3 June 2022, 21:21

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A
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Have you read the guide on how the mobile pass works?

https://www.interrail.eu/en/interrail-passes/interrail-mobile-pass/getting-started

The reservation you make on the website will not turn up in the app as the reservations are separate from the pass in the app. 

The pass in the app is used to create your ticket.

If you have more questions after having read the instructions, please ask here again.

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
Maria Julia Pereira

Sorry Anna, i am not understanding how is the relation of the app and the website works. Can you explain to me, please?

And my pass is not the Interrail Mobile Pass, its Eurail Global Pass...

A
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Userlevel 7
Badge +9

Sorry Anna, i am not understanding how is the relation of the app and the website works. Can you explain to me, please?

And my pass is not the Interrail Mobile Pass, its Eurail Global Pass...

The Interrail and Eurail passes work in the same way, but here is the guide for Eurail. 

https://www.eurail.com/en/eurail-passes/eurail-mobile-pass/getting-started

Please look at the guide first and then get back with questions. 

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
Maria Julia Pereira

Okay, didn’t answered my question, if anyone else knows the answer please, help me

R
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I made a reservation on the website in my account and this trip didn’t appeared in the app, what do i need to do?

Nothing. If it's a mandatory reservation, just have it ready to show during ticket inspection. Reservations do not appear in the app.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
R
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How do I know that i will get a seat in the trains that don't need a reservation?

You board the train and you find a free seat. In 99% of cases, that works fine.

And what do i show to get in the train?

99% of the trains can be boarded without any barriers or checks. For the other 1%, there are sometimes gates, which you can either open with the QR code of the app, or that will have staff near them, whom you can show your pass (the QR code or the readable information below it).

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
Maria Julia Pereira

Thank you rvdborgt I’ll just have to trust the process. 

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