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How to book tickets when it says your mobile pass not valid


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Bought an interrail pass thinking this would help me with my trip to the south of France.  checked the trains were available before hand but when i tried to book it says my pass is not valid so i can’t book the tickets.  No customer service so what do i do?

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Best answer by rvdborgt 6 July 2022, 11:39

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Userlevel 7
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The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. You can look at the guide in the link:

 

https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. 

Userlevel 7
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If the website says your pass is not valid: did you buy a global pass or a one country pass? Please note that a one country pass for France is only valid within France, so not e.g. for Eurostar.

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