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How to cancel OBB reservation (just cancel, not refund)

  • August 14, 2022
  • 3 replies
  • 814 views

I made seat reservations through OBB and our plans have changed. While the reservations are non-refundable, I would like to cancel them so the seats can be released for other people to use. Is this possible? I can’t seem to find a way on the OBB site.

Best answer by Yorkie

Reservation procedures vary by company so I would suggest you contact OBB customer services to resolve this.

https://www.oebb.at/en/reiseplanung-services/kundenservice

3 replies

Forum|alt.badge.img+10
  • Full steam ahead
  • Answer
  • August 14, 2022

Reservation procedures vary by company so I would suggest you contact OBB customer services to resolve this.

https://www.oebb.at/en/reiseplanung-services/kundenservice


Forum|alt.badge.img+5
  • Full steam ahead
  • August 15, 2022

The normal-optional ones cease anyway 15 mins after dep.-and then anyone can take it. There are no refunds for that. These cost 3 / 4/5€

It is different in the overnight NJ-which cost 14/15-check their site as there may simply be some button or link


  • Author
  • Rail rookie
  • August 23, 2022

Thanks for the replies. I submitted a request through OEBB customer service and I wanted to wait for a reply before responding here. That was about 9 days ago, and I haven’t received a response yet (other than the automated “we received your question”). At this point, I feel like I’ve done my due diligence and just hope that nobody is inconvenienced by my unused reservation.