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I can't book any ticket train in Norway

  • September 4, 2022
  • 3 replies
  • 478 views
L

Hello everyone,

I’m planning to do a rail trip around Scandinavia in 2/3 weeks. Everything went well with my Interrail Pass Mobile but when I try to book some tickets train in Norway (From Bodoe to Trondheim, or Trondheim to Oslo, or Oslo to Bergen, etc...), I have the same error message every time (at any time, any train, any destinations) Even in 1 month, I’ve the same message. Here is the error message (I can’t even click on “More information”).

What am I supposed to do ? 

 

Thank you in advance for your answer.

Have a nice day !

 

Best answer by rvdborgt

Book reservations elsewhere. That's the general advice anyway: avoid the Interrail reservation service if possible.

SNCF sell Norwegian reservations at the ticket office.

You can also call Entur (add country code +47) and they will send them via email. If you have a first class Interrail, reservations are free of charge but only if you book via Entur.

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  • rvdborgt
  • Railmaster
  • 10502 replies
  • Answer
  • September 4, 2022

Book reservations elsewhere. That's the general advice anyway: avoid the Interrail reservation service if possible.

SNCF sell Norwegian reservations at the ticket office.

You can also call Entur (add country code +47) and they will send them via email. If you have a first class Interrail, reservations are free of charge but only if you book via Entur.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
A
Railly clever
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  • AnnaB
  • Railly clever
  • 5941 replies
  • September 4, 2022

Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. 

 Planning

The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries. 

 Reservations 

The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website.  You can look at the guide in the link:

https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.

Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation.

 Activation of pass

During the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance.

It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.

 Activation of travel day

The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass and create the ticket (QR code), until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage  You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
L
  • Lucas Richer
  • Author
  • Rail rookie
  • 1 reply
  • September 4, 2022

Hello,

 

Thank you for your tips ! 

I called Entur and everything is fine now !

 

Have a nice day !

A
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    AnnaB

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