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I could not preselect seats when making a reservation. What to do?

  • April 3, 2022
  • 4 replies
  • 231 views

Rocco Tomanelli

Made reservations on Eurostar for wife and me. System assigned seats automatically and we are not sitting side by side as desired.

Tried to book on TGV and found I could no preselect seats when reserving.

 

What gives?

 

Rocco

 

 

Best answer by Marion

Hi Rocco, I'm sorry to hear that the system didn't give you two seats next to each others. Eurostar reservation can be a bit tricky, but at least you secured two seats. Once a train maybe you can try to switch places with the people who will be sitting next to you and let the ticket inspector know? Cheers,

4 replies

Forum|alt.badge.img+10
  • Railmaster
  • April 3, 2022

For Eurostar, you can change seats after booking:

Go to www.eurostar.com, click Manage booking, enter your booking reference & last name, when your booking appears click Change seats and select your preferred seats from a Eurostar seating plan.  The Eurostar website will email you another ticket showing your new seat.


Rocco Tomanelli

When I went to Manage Booking it only gave me option to change meals 


Marion
Full steam ahead
Forum|alt.badge.img+3
  • Retired Eurail Moderator
  • Answer
  • April 7, 2022

Hi Rocco, I'm sorry to hear that the system didn't give you two seats next to each others. Eurostar reservation can be a bit tricky, but at least you secured two seats. Once a train maybe you can try to switch places with the people who will be sitting next to you and let the ticket inspector know? Cheers,


Forum|alt.badge.img
  • Keeps calm and carries on
  • April 8, 2022

I have the same problem.  Did you get it resolved?