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I would like to exchange my pass for another

  • July 12, 2021
  • 2 replies
  • 73 views

Jérémy Martin-Cocher

Hello all,

I am wondering if it is possible to exchange a pass for another (and pay the difference of course). 
or I would have to cancel my pass and order a new one ?

thanks on advance for your help :)

2 replies

seewulf
Railmaster
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  • Railmaster
  • July 12, 2021

According answers in older posts you have to cancel your old pass and buy a new one.

What is your route? Maybe we find trips that you can do by standard tickets pretty cheap and doesn´t need a new pass :)


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  • Retired Community Manager
  • July 13, 2021

Hi @Jérémy Martin-Cocher, what Pass would you like to exchange? What Pass would you like to have in return? Do you have a promotional Pass or a standard one and did you purchase '’plus'’ in the check out? If you can provide me with this information, I can help you further.