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Iryo seat reservation

  • January 4, 2026
  • 9 replies
  • 267 views
V

Hi,

I've been trying for two days to reserve seats on Iryo trains from Barcelona to Madrid and Madrid to Seville using the Interrail reservation tool. However, the tool only displays the following error message:

 

Is this a known, possibly temporary problem, or is booking simply not possible?

Greetings
Volker

Best answer by eurocity101

Unfortunately, it’s a known issue which apparently hasn’t been solved yet. They advise to use the RENFE AVE instead.

 

9 replies

E
Railly clever
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  • eurocity101
  • Railly clever
  • Answer
  • January 4, 2026

Unfortunately, it’s a known issue which apparently hasn’t been solved yet. They advise to use the RENFE AVE instead.

 

I'm NOT working for Interrail/Eurail.
C

The last poste is now 17 days old and still the reservation by IRYO isn’t working.
Will this problem solved soon?

J
  • Jan0711
  • Right on track
  • July 16, 2026

Hi all

just a short update: I tried today to book seats in the Iryo service center in Madrid and I can confirm it is still not working and the staff refused to issue seat reservations for Interrail pass owners.

I see three options:
i) fix the actual problem with the online reservations
ii) at least teach the team of Iryo to issue seat reservations (just ask them to issue normal tickets and discount the price to the price of the seat reservation)
If i) and ii) isn’t working update the connections of Iryo to “not included in pass network” (because this is the actual truth!)

I ask the ​@Eurail Community Moderator to update their posts and related websites since the currently provided information is (in the best case) misleading and you are selling a product with incorrect product description!

Best regards

Jan

R
Railmaster
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  • rvdborgt
  • Railmaster
  • July 16, 2026

just a short update: I tried today to book seats in the Iryo service center in Madrid and I can confirm it is still not working and the staff refused to issue seat reservations for Interrail pass owners.

I see three options:
i) fix the actual problem with the online reservations

They are working, and have been working for a while, as far as I can see:

 

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
J
  • Jan0711
  • Right on track
  • July 16, 2026

Thanks for sharing.
Interesting, not for me apparently. I received the same (already shared above in German) error message on all Iryo connections I tried. 

R
Railmaster
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  • rvdborgt
  • Railmaster
  • July 16, 2026

I can reproduce the error for Malaga-Zaragoza indeed. There are free seats though:

​@Eurail Community Moderator What is going wrong here?

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
    Camilo.
    Forum|alt.badge.img+3
    • Camilo.Community Manager
    • Eurail Moderator
    • July 20, 2026

    Hi ​@rvdborgt 

    Let me ask the reservations SME 

    Please note that I won't reply to any of my private messages at the moment. Thanks for your understanding
      K
      • KatherineCommunity Manager
      • Community Moderator
      • July 22, 2026

      Hello there, 

      This appears to have been caused by a temporary glitch. I have just checked the route and can see that price results are displaying correctly again.
       
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      Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.
        J
        • Jan0711
        • Right on track
        • July 22, 2026

        Thanks for checking, I can confirm that it is working now and I was able to book the Iryo connection.

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