Is there a phone number for Eurail customer service? I have tried the zen desk approach - received a couple of messages and a promise that they would investigate, but now no further contact.
Alternatively is there a way to escalate the complaint?
Is there a phone number for Eurail customer service? I have tried the zen desk approach - received a couple of messages and a promise that they would investigate, but now no further contact.
Alternatively is there a way to escalate the complaint?
Best answer by rvdborgt
There is no phone number. Requests are generally prioritised by travel date, so if you'\re travelling soon, do mention your travel date or start date of your trip to customer support.
You can also ask your question in this community, maybe people here can help.
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