similar to others, I have received 1st class reservations for my 2nd class interrail ticket for italy. Unfortunately, the trip starts in Switzerland, which makes it impossible to change them at a ticket office. I already contacted you (interrail support) and didn’t received an reply since two days. I also contacted trenitalia via phone. They said that they are not able to exchange the ticket and that I definitely cannot take the train with that reservation. He also mentioned that it won’t be possible to ask the on-board staff for a change of that reservation.
Hope someone can help me. I don’t want to buy a second reservation, obviously, and don’t want to stand with my child in Zürich in the end without a possibility to continue our travel.
Best answer by SvenView original