Hey,

could you tell the date you wanna travel?

Might be that the timetable is not yet published as next weekend is timetable change.

The timetable from 10 December has just been published on the Trenitalia website. It should be in one of the next rail planner app updates.

But since there are only regional trains between Milan and Tirano, there's nothing to book. You just need to register the train in the app, but there's no rush to do that. You just need to do that before boarding and by that time, the app should have been updated.

Hello!

We are travelling from Milan to Tirano on the 29th of December. So it is is really not that early to book I think.

I understand we don’t need to book a seat, but I cannot even find trains with 2.5 hours. they all are more than 7 hours going through Switzerland (when trying to book in Eurail)

Thanks you! Any suggestions?

Maybe they will update them next weekend! Hopefully :)

As I said, there's nothing to book. You just need to register the train in the app before boarding the train.

You can check the timetable on trenitalia.com. That's more reliable (for Italy) anyway than the rail planner app. For Switzerland, use sbb.ch or the SBB app.

The trains are running, it’s just that the app doesn’t know about them yet. 

You can wait a couple of weeks, or you can add the train manually, based on the timetable you’ve found on Rail Europe. 
 

I like the Add Manually Option! Thank you I will try it

This journey is operated by trenord.it.  Their timetable is not reflected on Eurail app.  You should be able to manually add it to your trip after perusing the timetable.

Thank you!