Missed connection from Eurostar to LNER due to UK strikes. Can we use our Pass the next day?

  • 22 July 2022
  • 1 reply

We are returning to Edinburgh from Cologne on 27 July a strike day. We can get to London as Eurostar say they are running but too late for our connection which is after LNER have ended their service for the day due to the strike. Can we use our pass the next day?



Best answer by Camilo. 2 September 2022, 21:48

View original

1 reply

Userlevel 5
Badge +3

Hi @SamH 

In many cases, you will be able to take a later train or use an alternate route to arrive at your destination if your planned route is affected. To minimise the impact on your travel plans, investigating alternatives should be your first priority when a disruption occurs.

In the unfortunate event that your journey is affected by the strikes, you may contact us after the train's originally scheduled departure time to request a full refund of the reservation fee (booking fees are unfortunately non-refundable).

Have a lovely day!