this morning I reserved a seat in a train Lausanne --> Paris, I received by mail a confirmation of payment, but I have no ticket with the indicated seat. I contacted the assistance but no answer.
I don't know how to handle the situation :/
Hi, it seems I've forgotten to reply. I am sorry about that. Your message was received by our Customer Support team in good order and they have sent you your missing tickets on the same day (30 June). Cheers
Hi!
I have the exact same issue!
How can this be fixed?
Machteld van de Sande
Hi Cheers,
Mag ik vragen hoeveel je hebt betaald voor de zitplaatsreservering?
Is this a journey with TGV Lyria?
Reply
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