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Missing e-tickets reservation France

Machteld van de Sande

Hi!

I booked my seats on four trains this week but only received two tickets in my mail. I need to get in contact with someone from interrail fast to receive my missing tickets because my travels start this sunday! So far I got no responses on e-mail or Facebook.

 

 

Best answer by Nanja

Hi,  regarding missing e-tickets, this is a known issue we are working on to solve, so no need to worry. I've flagged it and they will get back to you today :)  Cheers, 

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2 replies

seewulf
Railmaster
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  • seewulf
  • Railmaster
  • 2404 replies
  • July 7, 2021

@Nanja  i guess something for the Support?

@Machteld van de Sande  Which trains did you reserve? As maybe few trains need a paperreservation. Means that you get them shipped by mail within 5-10days :

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
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    Nanja
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Railmaster
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  • Nanja
  • Retired Community Manager
  • 873 replies
  • Answer
  • July 8, 2021

Hi,  regarding missing e-tickets, this is a known issue we are working on to solve, so no need to worry. I've flagged it and they will get back to you today :)  Cheers, 

Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.

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