Hello
I bought a Eurail Pass mobile ticket.
I would like to make a reservation for TGV train, but I cannot make a reservation because the travel.b-Europe site requires the pass cover number of the paper.
Even if you enter an 8-digit number that starts with the EU, you can't make a reservation because it's the wrong number.
What is the error?
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You can call b-europe and make the reservation. No need of Pass Cover Number.
The phone call is rather expensive.
https://www.b-europe.com/EN/Contact/Contact-Centre
The best way to make reservations for French trains is to call SNCF. No need of Pass Cover Number.
https://www.sncf.com/en/customer-service/contact-us/telephone
Press #85 for English, no booking fees, reservations are sent via e-mail
To get your Pass Cover Number, if you still will need it, you need to contact Customer Support through this form and ask for the Pass Cover Number.
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.
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