Does anybody have any idea what is going on, or how I can get around this problem, please?
On 19 Oct I want to use my Eurail pass on the direct train from Naples to Taormina which goes on the ferry. Looking on the Trenitalia and the Raileurope.com websites I see this is Intercity 723 departing at 0950, and it has seats available. But when I look on Eurail.com this train is not shown, and the only options offered are non direct services such as the 0915 and 1050, where you have to get off the train and take the ferry as a foot passenger.
So why is Intercity 723 not offered as an option by Eurail.com? And is there some other way I can make a reservation for this train without buying a ticket: sites like Trenitalia only seem to sell reservations with tickets?
I do hope somebody in the community has come across this problem before and found a way around it. Any help is appreciated.

Trenitalia offers 0915 direct train

Eurail.com does not offer any direct trains