No confirmation Email for seat reservations

  • 1 October 2022
  • 1 reply

Hi, I bought train tickets for 1. Venezia to Firenze, 2. Firenze to Roma, 3. Roma to Wien, and 4. Amsterdam to London. I bought them yesterday and received your confirmation email containing only the tickets for the first three trips, I wondered if my last trip (Amsterdam to London) will be generated and sent to me today. I also tried to login into my Eurail account, all tickets except Amsterdam to London could be downloaded.


Best answer by rvdborgt 1 October 2022, 12:16

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Userlevel 7
Badge +9

Contact customer service and ask them where your reservations are:

Mention your travel date so they can prioritise correctly.