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No confirmation Email for seat reservations

  • October 1, 2022
  • 1 reply
  • 43 views

Joey Cheung

Hi, I bought train tickets for 1. Venezia to Firenze, 2. Firenze to Roma, 3. Roma to Wien, and 4. Amsterdam to London. I bought them yesterday and received your confirmation email containing only the tickets for the first three trips, I wondered if my last trip (Amsterdam to London) will be generated and sent to me today. I also tried to login into my Eurail account, all tickets except Amsterdam to London could be downloaded.

Best answer by rvdborgt

Contact customer service and ask them where your reservations are:

https://eurail.zendesk.com/hc/en-001/requests/new

Mention your travel date so they can prioritise correctly.

1 reply

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  • Railmaster
  • Answer
  • October 1, 2022

Contact customer service and ask them where your reservations are:

https://eurail.zendesk.com/hc/en-001/requests/new

Mention your travel date so they can prioritise correctly.