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No possiblity to book TGV tickets via different plateforms

  • 30 March 2022
  • 7 replies
  • 204 views
V

Hello 

 

I just bought my first interrrail ticket and want to book a tgv from Brussels to Marseille. According to the interrrail platform it was indicated that the TGV line should be taken for this route but that additional fees will be charged for booking a place. Ok. But no way to book the tickets or get information from scnf (I called there for more than an hour to get the specialist that does not know about it and tells me to go onside to a French station to ask the question... Well I do not live in France) or sncb (the indicated phone number to ask the question for international transport is not working...) if I buy FOR SURE the tickets on Day of departure at the trainstation…

So here is my question : did someone else experience this and how did you solve the issue?

Because if I have to pay a separate ticket for a tgv then I have been confused by the interrrail plateform and I cannot use my Global Pass... 

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Best answer by rvdborgt 2 April 2022, 12:52

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7 replies

R
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SNCF can book this reservation (did you call +33 1 84 94 3635?). CFL should be able too, by the way (ticket office or by phone). I think you talked to an inexperienced person, unfortunately. You can also call Belgian railways.

A reservation can also be booked via Interrail (+ 2€ booking fee) and there you can also see availability for your travel date.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
V

Hello thank you so much for your feedback!

I will check again tomorrow with CFL or sncf.

However the Belgian number did not work today.. Maybe tomorrow. 

Finally the link you sent me for the interrrail page is not working. I get an error message. Any further guidance? 

R
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I've just noticed there's a general problem with the Interrail website. Even the homepage is not showing anymore.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
V

Thank you for the replies 👍 looking forward to book everything 😁

 

Have a great day 

V

So I got updates from a kindly person at the CFL hotline (thabk you for the tip @rvdborgt ).

She told me that they can TGV tickets via phone or inside (in Luxembourg at least). Réservation via phone takes 5eur fees. BUT for the trip in TGV between Bruxelles and Marseilles on the weekend I wanted to travel TGV did not have places left (while I was one month in advance) so bevare!

 

I will check if I can refund my pass as I gave to pay an extra ticket for this trip that costs more than 100 eur…

 

PS. :for those that cross or go to Luxembourg by train:check out the latest rail works in April and May!

 

Have a great trip 🚉 

R
Rank
Userlevel 7
Badge +9

She told me that they can TGV tickets via phone or inside (in Luxembourg at least). Réservation via phone takes 5eur fees. BUT for the trip in TGV between Bruxelles and Marseilles on the weekend I wanted to travel TGV did not have places left (while I was one month in advance) so bevare! 

These TGVs from Brussels fill up quite quickly, especially in the weekends and around holidays.

If you say on which date you'd like to make which total journey, maybe people can suggest alternatives.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
V

Ok good to know for next time that Tickets could be switched. For now I have booked separately a ticket for the whole trip.

 

Thank you for the replies!! 

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