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No reservations required, it says. But how do we get tickets?!

  • July 18, 2025
  • 7 replies
  • 134 views

I’m an Interrail newbie. I have reserved tickets from London to Strasbourg, but it says no reservations are needed for the rest of the journey to Basel. When I try to book it, it says You’re ready to board. So how do we get tickets? Do we have to go out to the ticket desk and show our passes to get tickets? Or do we just get off the train from Paris and get on the one to Basel without having any tickets? And when we have other journeys where no reservations are required (eg Basel-Chur), do we just go to the ticket counter and show our passes, and they will issue us tickets? Sorry, all basic stuff I know, but I can’t find the info on the website. Thanks!

Best answer by Sebastian Vetter

I guess you bought a mobile pass: You will need to log every train you are taking, whether they need reservations or not. It’s like a “train diary”. Once you toggle a train, this generates a QR-code which acts as your ticket. No need to go the ticket office.

On a train with mandatory reservation, you will need to show both the reservation (which is entirely separate from the ticket which is in your railplanner app) and the QR-code in the app.

Have a look at Interrail’s own guide:

https://www.interrail.eu/en/interrail-passes/interrail-mobile-pass/getting-started

 

With a paper pass, you will just need to write down every train in the fields.

7 replies

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I guess you bought a mobile pass: You will need to log every train you are taking, whether they need reservations or not. It’s like a “train diary”. Once you toggle a train, this generates a QR-code which acts as your ticket. No need to go the ticket office.

On a train with mandatory reservation, you will need to show both the reservation (which is entirely separate from the ticket which is in your railplanner app) and the QR-code in the app.

Have a look at Interrail’s own guide:

https://www.interrail.eu/en/interrail-passes/interrail-mobile-pass/getting-started

 

With a paper pass, you will just need to write down every train in the fields.


  • Author
  • Rail rookie
  • July 18, 2025

I think I’ve got it. I’ve added 3 journeys that we will be taking and it looks like I go to My Trip and click on the button next to the section I want to use, which will add it to my pass. Is that when it will generate a QR code for this train, which I will show to the inspector? What if I miss this train and want to take a later one? Do I just wait until I’m sure this is the train I want to take, and only click on the button when I’m sure it is? Am I committed to taking that particular schedule once I toggle that service?

Thanks!


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  • Full steam ahead
  • July 18, 2025

I think I’ve got it. I’ve added 3 journeys that we will be taking and it looks like I go to My Trip and click on the button next to the section I want to use, which will add it to my pass. Is that when it will generate a QR code for this train, which I will show to the inspector? What if I miss this train and want to take a later one? Do I just wait until I’m sure this is the train I want to take, and only click on the button when I’m sure it is? Am I committed to taking that particular schedule once I toggle that service?

Thanks!

You can add and remove trains as well as activate and deactivate them as much as you need to.

The only thing you cannot do is deactivate a travel day once that day begins at midnight so do not activate any trains until you are 100% sure you will be using the pass on that day.


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  • Railly clever
  • July 18, 2025

You can add and remove trains as well as activate and deactivate them as much as you need to.

The only thing you cannot do is deactivate a travel day so do not activate any trains until you are 100% sure you will be using the pass on that day.

You can deactivate a travel day until midnight the day before, but the recommendation is to wait with activating the travel day until just before boarding the first train of the day.


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  • Full steam ahead
  • July 18, 2025

You can add and remove trains as well as activate and deactivate them as much as you need to.

The only thing you cannot do is deactivate a travel day so do not activate any trains until you are 100% sure you will be using the pass on that day.

You can deactivate a travel day until midnight the day before, but the recommendation is to wait with activating the travel day until just before boarding the first train of the day.

Yes, I missed out some words there, have edited it, thanks Anna.


  • Author
  • Rail rookie
  • July 18, 2025

Thank you all! I get it now. Activate each journey just before you get on the train, and only activate a travel day once you’re sure that’s the day you will be using your pass. I think I’m ready now!


  • Right on track
  • July 19, 2025

I think I’m ready now!

Hope you’ll have a pleasant journey.