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No validation and payment of reservation possible

  • May 31, 2022
  • 3 replies
  • 79 views

Hi, 

I have made a reservation for me and my friends to go from la Spezia to Padova (Italy) but I am not able to click to validate the reservation and pay. 

How can I solve that ? 

Thanks in advance ;))

 

Best answer by Claudi.

Hello, I appreciate that this information is much too late to be useful, but just in case other travelers were running into the same issue: If you're unable to proceed to payment, please clear your cart, log out and back in and retry the reservations. If the error persists, you can also clear your browser's cache and cookies before trying again. We also have alternative reservations listed per country here

3 replies

Angelo
Railmaster
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  • Railmaster
  • May 31, 2022

I can’t help, but you could try to book via tickets.oebb.at  (one way ticket - at 1x adult choose discount Interrail/Eurail Global Pass) or at the Trenitalia Ticket Office at Paris Gare de Lyon. Maybe also SNCF can sell Reservations for Italy (2019 it was possible, now I don’t know)


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  • Full steam ahead
  • June 1, 2022

Should be fairly easy to avoid treni with RES-its a kind of roundabout route and needs changes anyway (Firenze SMN and or/ Bologna)


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  • Community Manager
  • Answer
  • August 14, 2022

Hello, I appreciate that this information is much too late to be useful, but just in case other travelers were running into the same issue: If you're unable to proceed to payment, please clear your cart, log out and back in and retry the reservations. If the error persists, you can also clear your browser's cache and cookies before trying again. We also have alternative reservations listed per country here