I just wanted to let everyone know I have never experienced such a horrible site. This is absurd; the fact that I am not able to book my seat reservations smoothly is horrible. I will NEVER be referring Eurail to another person so as not to put them through the hell I have gone through. I am unable to book anything because this site is trash. There is no customer service whatsoever to help you and the fact I have to go to a community forum of a bunch of other confused people is disgusting. I would honestly cancel my ticket if my friend hadn’t already successfully (after 1.5 hours) gotten her reservations booked. HORRIBLE SERVICE AND WORST SITE EVER! Will never be booking through this scam again .