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OBB - An error occurred while processing your basket - Seat Reservation.

  • 4 May 2023
  • 6 replies
  • 228 views

Hi, thanks for all Help that everybody always give me, i have now a new problem.

 

When i’m making my reservation from Venezia to Milano i found a ticket to day 27 may 2023 at 07:30 to 09:45 but after paid the error bellow apears

 

Maybe the reason is because is too soon to buy it?

 

Thanks for help.

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Best answer by jonyzacc 7 May 2023, 12:16

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6 replies

Userlevel 7
Badge +9

Reservations are open and you should be able to book. There are lots of seats available.

Did the payment go through? Did you receive an email confirmation? If not, then there's probably no booking.

The payment occur normally but for some reason the sistem give a problem and the refound occur.

 

 

 

 

 

 

 

Userlevel 7
Badge +9

Is the card you are using for the payment open for international online payments? 

Yes, its enable, a had already bought INTERLAKEN to VENEZIA on the 25 may without problem, that’s why i'm confused.

 

 

Same problem, on visa or master.

I found the “solution”, for some reason the first and second departure hour always give a failure, só o bought the next and for some random reason that worked, the problem wasn’t because is too soon, is just an error. 

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