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Ordered tickets for 3 legs of our Trip - Only received e-tix for 2 legs

  • 30 April 2022
  • 3 replies
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I have ordered 3 sets of tickets, but only received 2 sets of tickets.  The receipt shows that I paid for all 3.  All 3 legs show up on my reservation overview.  But, there are only tickets associated with 2 of the legs.  I can not download a ticket for the 3rd leg.  We are traveling with 2 other families.  They booked all 3 legs and received e-tix for all 3 legs.  Help!

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Best answer by rvdborgt 30 April 2022, 22:45

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Userlevel 7
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For which exact trains is that? (Origin, destination, date, departure time)

PARIS MONTPARNASSE 1 ET 2 (France) 30 June 2022, 10:06 ST PIERRE DES CORPS (France) 30 June 2022, 11:06
Userlevel 7
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OK, that one should also have been sent via email and be available in the reservations overview. please contact customer service so they can provide it. It may take some time since it's still 2 months away, so not urgent yet, and customer service are very busy.

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