Paper Ticket into App to make reservations

  • 30 August 2021
  • 1 reply


I just bought an Interrail Ticket at a travel agency. So it's a paper Ticket. I want to load it into the “Rail App”, so I can buy seat reservations. But it's not working. How do I make that work? 

Thank you so much! :) 


Best answer by Leo 31 August 2021, 17:37

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Userlevel 2

Hi Lotte,

You do not need to add your paper Pass to the app in order to make reservations through it. Just click on “More” on the bottom right corner and then on “Seat reservations." After you specifiy that you have a paper Pass and choose the country for which you want to make reservations, you will be shown some options, including our own platform and other external websites. To use our platform, you need to create an account on our website: In the Seat reservations section of your account you can create a trip and import yourself as traveller using the Pass Cover Number (which is on the top right corner of the travel diary on your Pass cover) and selecting the right issuer. You can then start making reservations through the app or directly at this link: Keep in mind that you will need the Pass cover number also to book on the other platforms you find through the app.