Hi! Can you help me with this problem? I need a Pass Cover Number for seat reservation. I already sent a message to customer service, but I didn’t receive any answer. My travel starts in one week. Also, I have some problems with seat reservation in Norway. I called Entur and they made me wait a long time without any answer. I hope they will tomorow!!! Thank you!
Answer
Pass Cover Number for seat reservation (Mobile Pass)
Best answer by AnnaB
What route do you want to make a reservation for? Most routes can be reserved without Pass Cover Number.
The best way to make reservations for French trains is to call SNCF. No need of Pass Cover Number.
https://www.sncf.com/en/customer-service/contact-us/telephone
Press #85 for English, no booking fees, reservations are sent via e-mail
To get your Pass Cover Number, if you still will need it, you need to contact Customer Support through this form and ask for the Pass Cover Number.
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly
What route do you want to make a reservation for? Most routes can be reserved without Pass Cover Number.
The best way to make reservations for French trains is to call SNCF. No need of Pass Cover Number.
https://www.sncf.com/en/customer-service/contact-us/telephone
Press #85 for English, no booking fees, reservations are sent via e-mail
To get your Pass Cover Number, if you still will need it, you need to contact Customer Support through this form and ask for the Pass Cover Number.
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly
Thank you! I solved it! They sent me a Pass Cover Number. All the best!!!
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