Solved

Pass cover number needed

C

Hi all,

I am trying to make reservations for a train on interrail.eu but it does not show any seats available, however on travel.b-europe there are seats available but they ask for your pass cover number, but you don’t have that on a mobile pass? I already made a request for the customer service, but it is pretty time sensitive, because there is only a one train that has still seats available and we really need to get back that day. 

Hopefully someone can help us! 

Thanks a lot! 

 

icon

Best answer by AnnaB 13 June 2022, 23:59

View original

3 replies

A
Rank
Userlevel 7
Badge +9

What route are you trying to book? Most routes can be booked without Pass Cover Number.

 

The best way to make reservations for French trains is to call SNCF. No need of Pass Cover Number. 

https://www.sncf.com/en/customer-service/contact-us/telephone

  Press #85 for English, no booking fees, reservations are sent via e-mail

 

To get your Pass Cover Number, if you still will need it, you need to contact Customer Support through this form and ask for the Pass Cover Number.

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
C

Hi AnnaB,

It is a TGV train between Paris and Bordeaux is it also possible to make a réservation for that by falling SNCF?

 

A
Rank
Userlevel 7
Badge +9

Hi AnnaB,

It is a TGV train between Paris and Bordeaux is it also possible to make a réservation for that by falling SNCF?

 

Yes, that can be booked by SNCF.

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.

Reply


Terms and Conditions & Privacy PolicyCookie settings