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Pass Cover Number needed for seat reservations (mobile pass)

A

Hi there,

Currently facing similar issues with many others. I am trying to book 2 seat reservations for 18 July Lyon Part-Dieu → Aix-en-Provence TGV (14:04 - 15:30) train via travel.b-europe since Eurail’s internal site states that the reservations are unavailable. However, I cannot proceed with the booking since I do not have a pass cover number since I am using a mobile pass.

I have already contacted customer support, but I understand that there are long wait times that may drag for weeks, so I am hoping someone can provide me the pass cover number! Will need it urgently to confirm accommodations and other travel plans. 

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Best answer by carllll 18 July 2022, 12:30

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A
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You should be able to book by phone at SNCF. No need of Pass Cover Number. 

https://www.sncf.com/en/customer-service/contact-us/telephone

 Press #85 for English, no booking fees, reservations are sent via e-mail.

 

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
R
Rank
Userlevel 7
Badge +9

You can also call SNCF. Press #85 for English, no booking fees, reservations are sent by e-mail.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
A

@AnnaB Hi Anna, thanks for your response! Unfortunately I do not stay in Europe and thus I am unable to call SNCF to do the bookings via phone. Was hoping that there are other alternative options instead!

C

You can generate a pass cover number at the following link without having to contact customer service:

https://www.eurail.com/en/book-reservations#/generatePassCoverNumber?utm_source=chatbot&utm_campaign=pcn
You can access this by using the chat bot function on the help page.

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