You can call  b-europe and make the reservation. No need of Pass Cover Number.

The phone call is rather expensive.

https://www.b-europe.com/EN/Contact/Contact-Centre

The best way to make reservations for French trains is to call SNCF. No need of Pass Cover Number. 

https://www.sncf.com/en/customer-service/contact-us/telephone

 Press #85 for English, no booking fees, reservations are sent via e-mail

To get your Pass Cover Number, if you still will need it, you need to contact Customer Support through this form and ask for the Pass Cover Number.

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.

Ya comenté que intenté ponerme en contacto con atención al cliente para conseguir el número de cubierta pero hasta ahora no he conseguido nada. Su respuesta ha sido que me ponga en contacto con atención al cliente de DiscoverEU. Estos tampoco me dan solucion y me puden un número de pass DiscoverEU que no se lo que es, ni se si lo tengo.

¿No hay otra manera de conseguir el número de portada del pase?

@AnaB

@Angelo Du you understand Spanish?

@AnnaB I just use DeepL :)

Other than requesting a pass cover number from customer service, you can invent one yourself (I + 8 digits). It is not printed on the reservations. I try to avoid the b-europe website though because of their added fees (4€ per order). You can instead call SNCF or NS (I recently learnt that NS don't charge any booking fees anymore if it can't be booked on their website, so that includes all pass reservations).

@AnnaB thanks for tagging, but I don’t understand Spanish. But it is similar to italian. 

@Xavier Hola,

Anna give you the Telefon number to call directly French railways to get the reservation. There you don’t need the cover number of the pass. 

Creo que no me ha entendido, lo que quiero evitar es llamar a Francia por lo caro que sale. Lo que quiero es reservar a través de b-europe y para eso necesito el número de pase. He probado a inventarlo (I+8 digitos) pero no funciona.

No entiendo porque no se proporciona un pass cover number nada más comprar el pase digital igual que se hace con el impreso. Nos evitaríamos muchísimas molestias todos.

¿No podrían enviarme los números de cubierta por mensaje privado?

@rvdborgt @AnnaB @Angelo  @Nanja @Magdalena 

Only Customer Support can give you the Pass Cover Number. Have you made a request to Customer Support through this form and asked for your Pass Cover Number?

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritize your request correctly.

Did you buy you pass through Interrail or did you get it from DiscoverEU?

Ya contacte con el servicio de atención al cliente y me redireccionan a DiscoverEU no se por que. Adjunto la respuesta que me dio el equipo de Interrail/Eurail tras rellenar el formulario que me imdicais. 

Por cierto, el pase lo compre a través de Interrail no de DiscoverEu.

@AnnaB @rvdborgt @Angelo  @Nanja  @Magdalena