Pass refund due to Eurostar London St Pancras- Paris being unavailable

  • 17 May 2022
  • 2 replies

we purchased 2 global pass first class tonight and then tried to book London St Pancras to Paris for May 31 .. none available May  30, 31 or June 1 .. this was the most expensive train on our trip and the pass doesn’t make sense if we cant get a seat. do we lose 15% to cancel same day as purchase? Am I doing something wrong with the reservation or is this something that happens a lot? This is the message I get iwhen trying to make the reservation ,,, 

Prices unavailable

No price results were found for this connection. It is possible that all pass holder seats are sold out. Please try searching for another connection or check 'More information' and try other ways to book this seat reservation. If no pass holder seats are available anymore you need to buy a separate full fare ticket to board.


Best answer by AnnaB 17 May 2022, 09:26

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2 replies

Userlevel 7
Badge +9

Here is a post on the same problem with unavailable seats in the Eurostar.


Userlevel 7
Badge +9

The first available Eurostar London - Paris for 2 people is on 2 June:

There are some earlier options with a change in Lille (this is for London - Lille):