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Payment issue for reservation. The ''proceed to payment'' button is grey and cannot be selected.

  • 15 May 2022
  • 1 reply
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I’m having issues pressing the “proceed to payment” button when booking my reservations. It seems greyed out, and unable to select. Can anyone help?

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Best answer by mcadv 15 May 2022, 14:47

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What day/train/country/connection?

This issue is fairly often reported and almost always its the result of a REServ that is NOT possible to do online-too early, train full (very, very rare), INTernational (not possible), quota sold out (FRance) and quite a lot of these are all warned for in the general info re REServ. but noone seems to read first and has to hit head before grasping.

Agree that a proper waring/explanation in these cases would have been more helpful-and save time for us too 

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