Hello, i’ve had a problem just after the payment of my reservation.
What normaly happen after this ? A instant mail wich confirms with the billet ? something else ?
I’ve buy my global pass on 31/07 , and i planned to go on Sunday 07 .. it’s my second problem for reservation .. can some one help ?
Hi, for which leg or legs were you trying to make the reservation? You can try to make the reservation again, after clearing cookies/caching, using another browser and the incognito tab. If that does not work you can try another payment method.
In the meantime, please submit your issue here, so that our Customer Support team can look into it and assist you further.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.