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Problems with seat reservations on travel.b-europe.com - pass cover number

  • 29 June 2022
  • 3 replies
  • 182 views
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Hi, i can see many related topics to this one, so sorry if creating a new one is against the etiquette.

We are 5 people with mobile interrail passes trying to book seats on french TGV train, but are unable to do so due to not having a pass cover number. 

From what i understand others have received pass cover number through the support on this site. 

We are quite desperate to get these seats reserved and its been quite frustrating trying to figure out how to. 

Hopefully you are able to help. 

Cheers, Emil.

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Best answer by rvdborgt 4 July 2022, 18:23

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A
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I see that you are from Denmark. Then I would first check it is possible to book through DSB udland. 

For domestic French reservations, you can also call NS. No booking fees and they accept VISA. Remember the country code (+31) 

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
A
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Userlevel 7
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If you manage to make the reservation for the French trains through DSB udland, please let us know here in the Community. 

There is no one here in the Community that can give you a Pass Cover Number. 

To get your Pass Cover Number, if you still will need it, you need to contact Customer Support through this form and ask for the Pass Cover Number.

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
R
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Userlevel 7
Badge +9

You can now generate a pass cover number yourself here:

https://www.interrail.eu/en/book-reservations#/generatePassCoverNumber

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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