Hi! I have not received any refund for the reservations I withdrew from. I withdrew a week beforehand and followed the guidelines on the website. It is now already 2,5 weeks ago so the 6 working days. Any tips?
Best answer by Nanja
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Have you already contacted customer service?
- Retired Community Manager
- 874 replies
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3 February 2022
- Answer
Hi Rozemarijn, I see one of our Customer Support agents got back to you yesterday morning with the update that the refund has been processed. It should be visible in your account in a few business days. Have a good day! Cheers,
Hi, I cancelled my pass 5 days ago but i havent received the refund yet, any idea as to how long it takes for the refund to process and transfer to my account?
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