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Reservation ItaliaRail

  • 21 June 2021
  • 5 replies
  • 173 views
I

Hey, I was trying to make a reservation on the ItaliaRail Website. Sadly, they say may passnumber is not valid. Did somebody had a similar issue of any tips? 
 

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Best answer by rvdborgt 21 June 2021, 13:36

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5 replies

seewulf
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Userlevel 7
Badge +14

I assume you are trying it with a MobilePass :)

Italiarail can´t proof the Mobile Pass numbers :/ Bestway is to contact Customer Support as they can give you a Standard Passcover number that will be recognised by Italiarail.

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
I

No I have PaperPass… 

R
Rank
Userlevel 7
Badge +9

No I have PaperPass… 

Then please contact customer support to receive a pass cover number.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
L

I got the same issue (although I have a Mobile).
I contact the customer support of Interrail, let’s see how it goes.

Side question : is there another way to book “frescia” trains than ItaliaRail ?

 

R
Rank
Userlevel 7
Badge +9

I contact the customer support of Interrail, let’s see how it goes.

Side question : is there another way to book “frescia” trains than ItaliaRail ?

At the station, also outside of Italy. I know Deutsche Bahn can do it, possibly SNCF too.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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