Hello,
I have purchased two global passes for two travellers and have been attempting to book a reservation for a few hours now.
When trying to reserve a seat on ICE9553 from Paris to Saarbruecken. After selecting the reservation type and entering my contact info, I am prompted to “add traveller details”. However, clicking this button just redirects me to the eurail homepage. I have tried this in three difference browsers.
The support section on the eurail site is extremely unhelpful and I feel like I’ve been ripped-off.
Can someone help?