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Reservation - train was full - change date on Pass

  • August 22, 2021
  • 1 reply
  • 91 views
Thuy-Trinh Nguyen

I planned a trip from Berlin to Budapest in my trip, but I couldn't book a reservation on the internet, and only in Berlin (directly at the train station)

Unfortunately, it was full when I went there, and I can't change the date on my pass. 

How can I do ? Since I'm not able to take the train ? 

 

 

 

 

Best answer by Nanja

Hi, please contact our Customer Support team directly here. They will be able to assist you. Cheers, 

1 reply

N
Railmaster
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  • Nanja
  • Retired Community Manager
  • Answer
  • August 24, 2021

Hi, please contact our Customer Support team directly here. They will be able to assist you. Cheers, 

Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.
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