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Hi :

 

I’m looking for help with my Blue Star Ferries reservations in only 20 days. 

When filling the infos for embarkation during the seat reservation, under the passport / ID number section, it indicates “type letters or numbers”. My passport is a 00XX00000 type.

The reservation never succeeds and I always find myself stuck in front of this error message.

Has somebody ever had the same problem ? Does anyone have a solution please ? The trip is very very close.

 

Thanks 

Hi!
I haven’t had this problem before but usually it is also possible to do to check-in at the port. There wouldn’t be a problem with your passport ID I suppose.

"The reservation never succeeds”

  1. Please mention route, date and departure time.
  2. What happens at what step? If there's an error message, please post a screenshot.
  3. Did you also enter your pass cover number?

Hi :

 

I’m looking for help with my Blue Star Ferries reservations in only 20 days. 

When filling the infos for embarkation during the seat reservation, under the passport / ID number section, it indicates “type letters or numbers”. My passport is a 00XX00000 type.

The reservation never succeeds and I always find myself stuck in front of this error message.

Has somebody ever had the same problem ? Does anyone have a solution please ? The trip is very very close.

 

Thanks 

Hello! Please send your question to our customer support using this form https://eurail.zendesk.com/hc/en-001/requests/new  so they can help you with the reservations 🙂

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