This my family’s first time using Eurail in Italy and I have just a couple questions. After getting the passes for my family a couple months back I first used the website to route our travel and made all of the necessary reservations. Then, just a couple weeks back we activated our passes in the app, looked up those same routes and added those journeys to our passes. I’m still getting emails from Eurail however reminding me to make my reservations, which I have already made. Was the order in which I first made reservations and then created the journeys and add them to our passes in the app wrong? Related to this, for those trains in which we have reservations, do we need to only show the train attendants that PDF ticket, or do we also show them the QR code for the same journey in the app? Finally, those Trenitalia reservations ticket don’t indicate whether they need to be printed or can just be shown on our phones. Are printed tickets necessary? Thanks very much.
Reservations in Italy questions
Best answer by Danhiel
Hello
You must show the QR code in the Rail Planner app and the QR code of the reservations. No information is transfered between tha app and other systems.
You can import Trenitalia reservations in the Trenitalia app and show them in the app. It is also possible to choose another train in the app. I suggest to create a Trenitalia account if you want to do that.
Hello
You must show the QR code in the Rail Planner app and the QR code of the reservations. No information is transfered between tha app and other systems.
You can import Trenitalia reservations in the Trenitalia app and show them in the app. It is also possible to choose another train in the app. I suggest to create a Trenitalia account if you want to do that.
There's no need to print anything. You can show the QR code of the reservations however you like, even PDF on screen is OK.
You wrote you've added the trains to the passes. That implies you've already activated the passes and the travel days. Please note that it's not a good idea to do this in advance. You never know what happens and you can only cancel activation of the pass or a travel day until 23:59 before validity starts. If you decide to postpone your trip or a travel day and forget to cancel activation, or if something happens on the day you start your trip or travel day (e.g. you wake up ill), then it will be too late to cancel and you can loose one or more travel days.
Thank you both. I thought I had to first activate the passes in order to add the journeys to the passes, and i wanted to ensure availability of the specific train times. Our travel will take place starting next Wednesday and last for 2 weeks, and we’re pretty locked into our travel days and schedule, so i’m hoping we won’t need to postpone or cancel any of our scheduled trains.
As Danhiel said: the railplanner app isn’t linked in any way with reservation systems (even with the eurail system). So you can make reservations without an active pass (most of the time even with no pass at all)
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.