seat reservation for two people not available due to different pass conditions

Question

I want to book seat reservations with my friend, since we‘re planning on starting our interrail journey in august. When we select „add a traveler“ on the website, it says the action cannot be completed since our passes don’t have the same conditions. We both won our tickets and both have the global pass, she won it on DiscoveryEU and I on Europa-Union hamburg, so a local version of the competition. I don’t understand why it doesn’t work, since it’s the same pass. We really want to sit together so is there any way that we can book our reservations together?

Thank u

Schelte · Accepted Answer

DiscoverEU passes include a limited number of credits for seat reservations. It might be that your pass doesn't? If both include the same number of reservation credits, reach out to Customer service as that should be possible.

If you're willing to pay to sit together, you can consider making reservations elsewhere instead of through the Interrail portal. Check out https://www.seat61.com/interrail-and-eurail-reservations.htm or let us know your itinerary.

In some cases, you're able to select seats. You can risk booking a reservation with a credit for your friend, and then try to book a seat nearby for yourself. You might be lucky.

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