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Seat reservation not available. Pass not valid.

  • April 2, 2022
  • 5 replies
  • 160 views
N

Hi there,

I bought 2 One Country Passes for France for my girlfriend and I. In the Rail Planner app I could activate the pass for our journey from Lausanne (CH) to Bordeaux (FR) meaning it is valid for this route (1. screenshot). However, when I try to book our (mandatory!) seat reservations on the interrail website, it says that our passes are somehow not valid on the first train but only on the second (2. screenshot)

This is really frustraiting and I really hope that someone can help me out.

1:

2:

 

5 replies

Angelo
Railmaster
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  • Angelo
  • Railmaster
  • April 2, 2022

One Country Pass France is only valid in France!

Im not sure if Geneve is the border station.

Do you have any questions? Feel free to ask in the community! Known languages: Deutsch, Italiano, English.
N
  • Nico_
  • Author
  • Right on track
  • April 2, 2022

@Angelo I think Lausanne is a border station too. At least there are no other stops before the border. Plus we both own a Swiss GA so the combination of the interrail and GA covers the entire area of CH+FR anyways.

And the app itslef also doesn’t see a problem as the trip is activated (it doesn’t do that for example with trips WITHIN Switzerland and says those are invalid). But the seat reservation contradicts the information of the app.

N
  • Nico_
  • Author
  • Right on track
  • April 2, 2022

@Angelo Same happens for Geneve btw.

 

R
Railmaster
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  • rvdborgt
  • Railmaster
  • April 2, 2022

Lausanne is certainly not a border station to France.

There is a pass fare for passes only valid in France though ("Pass 2”). If Interrail doesn't sell it, then you can get it from a Swiss ticket office (if there are still pass holder seats available).

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
seewulf
Angelo
N
  • Nico_
  • Author
  • Right on track
  • April 2, 2022

@rvdborgt Thank you for your reply. I guess I will visit a ticket office on monday. But basically I only want to be able to book my seat reservations since the ticket itself seems to be working fine. I do get my QR ticket for this journey in the app. It’s just the seats.

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