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Seat reservations confirmed & paid but no e-tickets

  • 31 October 2022
  • 2 replies
  • 86 views
C

I booked several reservations worth 72€ yesterday and got a confirmation email. The money already left my account, however, I am unable to access the e-tickets for the reservations. The reservation overview view says “You currently have no reservations”. Does anyone know what the issue could be or whether I can get my money back? Since the first train is tomorrow lunch, I’d really appreciate a fast reply

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Best answer by Anonymous 2 November 2022, 13:57

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There are a number of issues that seem to frequently come up with interrail reservations, without more details it is impossible to say what has happened with yours.

 

Alternative sources for many reservations are available, listed here

 

A

@Chantal B. Hello! I am sorry to read this! According to our system, the missing tickets are attached to the email from customer service.

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