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Seat reservations missing ''Something went wrong''

  • 17 June 2022
  • 1 reply
  • 693 views

Spent all the time booking my seat reservations and the planning, payment taken PLuS a booking fee to receive a e-mail to say something went wrong. I e-mailed and asked for help via Facebook Me

SOMETHING WENT WRONG WITH YOUR RESERVATION
 
 
 

Dear Rudolph ,
 
There was an issue with your reservations.

Although your payment went through, there seems to be a technical glitch at the mo
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Best answer by Camilo. 6 August 2022, 12:56

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Userlevel 6
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Hi @Rudolph Wagenaar 

 

In this cases, it is required to get in contact with customer service, since they may be able to retrieve the seat reservations. In some cases, the reservation has not been made in the system and the customer must be refunded. In any case, contact the customer service through any of the platforms such as twitter, Facebook or email address. 

Have a lovely day!

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