@Nanja I purchased several batches of seat reservations on 3rd April, and three separate charges appear on my credit card relating to these purchases. However, the seat reservations were never sent to me, and I do not appear to have a confirmation number for them. I emailed your support email about this on 4th April, listing the seat reservations I had purchased, but have not received any response. I tried again today and still have not had a response.

One of the trips I have is leaving in less than a month, so i can’t wait any longer for these seat reservations (or a response from your team). I have purchase some of the reservations again, but some of the ones I needed are no longer available. Could you please get back to me ASAP on this issue?