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Seat reservations without journeys in the app

  • 11 April 2022
  • 7 replies
  • 136 views
TanjavE

Hey everyone!

I have some problems with booking a trip from Arnhem Centraal (Netherlands) to Verona Porta Nuova on 14/04/2022. I actually need to be there before 21.00 to check into my hostel. I thought I booked a trip already, but now I can't find it in the app anymore. So, I made other seat reservations, but these are not in the interrail app. So, I can't make a journey in the app and add it to my pass. Is it possible that some seat reservations are available when booking, but are not available in the interrail app? 

 

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Best answer by rvdborgt 11 April 2022, 21:12

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Greetings, Tanja

7 replies

R
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Userlevel 7
Badge +9

Seat reservations will not appear in the app. They are completely separate from My Trip in the app.

You should receive a confirmation mail and the reservations should be in your Interrail account, in the reservations overview.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
TanjavE

Seat reservations will not appear in the app. They are completely separate from My Trip in the app.

You should receive a confirmation mail and the reservations should be in your Interrail account, in the reservations overview.

Thanks for your response! I saw that indeed. But I still need to add the journey of the seat reservation I made to the app right? Such that it's also added to my pass

Greetings, Tanja
R
Rank
Userlevel 7
Badge +9

Seat reservations will not appear in the app. They are completely separate from My Trip in the app.

You should receive a confirmation mail and the reservations should be in your Interrail account, in the reservations overview.

Thanks for your response! I saw that indeed. But I still need to add the journey of the seat reservation I made to the app right? Such that it's also added to my pass

That is correct. Think of the app as a replacement of the paper pass.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
TanjavE

Seat reservations will not appear in the app. They are completely separate from My Trip in the app.

You should receive a confirmation mail and the reservations should be in your Interrail account, in the reservations overview.

Thanks for your response! I saw that indeed. But I still need to add the journey of the seat reservation I made to the app right? Such that it's also added to my pass

That is correct. Think of the app as a replacement of the paper pass.

Okay! My main problem was though that I couldn't find the journey of my seat reservation (19:43- MILANO P.GARIBALDI (Italy) - Verona porta nuova) in the interrail app. I saw that you can add it manually, which is what I did now, but will that cause problems when showing the ticket?

Greetings, Tanja
R
Rank
Userlevel 7
Badge +9

Okay! My main problem was though that I couldn't find the journey of my seat reservation (19:43- MILANO P.GARIBALDI (Italy) - Verona porta nuova) in the interrail app. I saw that you can add it manually, which is what I did now, but will that cause problems when showing the ticket?

No, that should be fine. The app is really not up to date now (latest update 5 weeks ago), so things like this are bound to happen. It's much better to use the DB planner or DB Navigator app for international planning and national planners such a www.trenitalia.com for domestic travel.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
M
Rank
Userlevel 7
Badge +5

Let op!! Milano heeft een verwarrende hoeveelheid stazione and dat PG is bepaald niet het grote centrale waar de treni de la Svizzera aankomen.

Gebruik bahn.de voor reisplanner-click op trein nr en je ziet alle stops-mogelijk start die trein toch al vanaf Centrale

TanjavE

Thanks for all the responses! I know what to do now :)

Greetings, Tanja

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