The bots couldn’t help me so I’m hoping the community can. I’m on the Eurail site ordering a seat reservation for a Narbonne to Madrid train which requires the seat reservation to be mailed to me, At checkout I selected my state from the drop down menu, but then on the travelers details page which shows the mailing address the state is not appearing. Instead there is the number 16 where the state should be. I tried going back and reentering my mailing address several times but it keeps replacing my state with the number 16 on the travelers details section for mailing. I am hoping someone can assure me that this is normal for states in mailing addresses to be replaced by a two digit number under traveler details for seat reservations. Thank you in advance for your help. I’ll await a response before completing the transaction.
Answer
State not appearing in mailing address at reservation checkout
Best answer by Claudi.
Hello, I realize that this information is too late to be useful, but just in case other US Eurailers were wondering the same thing: We are aware of this issue. The best way to circumvent it is to enter the state manually after the town and to leave the state section empty. Our team will manually adjust this when they print the shipping label :)
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