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The need of 2 pass cover numbers


Marie Krüger

@Nanja Hey there :) As my boyfriend and I both have a mobile pass, we do not have a pass cover number. Unfortunately, we need to enter the pass cover number to book our seats for a train from Strasbourg to Paris. We cannot continue without the pass cover number so could you please give us 2 pass cover numbers so that we can book our seats?

Thank you in advance!

Best wishes,

Marie

Best answer by rvdborgt

If you book via the Interrail website, then you don't need a pass cover number. There's a problem at the moment but I'm sure it will be resolved tomorrow.

Alternatively, you can call SNCF (+33 1 84 94 3635, press #85 for English), also without pass cover number. Then you don't pay the booking fee that Interrail charges (2€ per seat) (or B-rail, where you're probably looking at now, since they require a pass cover number). SNCF will still send reservations via email.

You can request a pass cover number from customer service.

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3 replies

Forum|alt.badge.img+9
  • Railmaster
  • 10636 replies
  • Answer
  • March 29, 2022

If you book via the Interrail website, then you don't need a pass cover number. There's a problem at the moment but I'm sure it will be resolved tomorrow.

Alternatively, you can call SNCF (+33 1 84 94 3635, press #85 for English), also without pass cover number. Then you don't pay the booking fee that Interrail charges (2€ per seat) (or B-rail, where you're probably looking at now, since they require a pass cover number). SNCF will still send reservations via email.

You can request a pass cover number from customer service.


Forum|alt.badge.img+5
  • Full steam ahead
  • 3893 replies
  • March 30, 2022

IF you happen to be IN FR by now-can also do, with some intelligent handling, on any of the main, yellow SNCF machines-can also do with start from other town as where you are now.


Forum|alt.badge.img+8
  • Retired Community Manager
  • 873 replies
  • March 30, 2022

Hi Marie, like rvdborgt said you can indeed request a Pass cover number from Customer Support. Cheers, 


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