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The train times dont match in the reservation website and the app

R

i have an issue making a train reservation, in the Rail planner app i can see a train that leaves Vienna on the 24th of july at 06:32 going to Venice. It says i need to make a reservation. When i go on the reservation website, this train time doesnt exist. The options that are on the website dont exist in the app either. So i dont know which one to trust because i have to make a reservation and also select a train for my travel day on the app. What should i do?

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Best answer by seewulf 1 July 2022, 15:26

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seewulf
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Userlevel 7
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Because the train doesn´t go all the way to Venice due construction works

Both the Interrail Railplanner + Interrail Website get less updates as the local Railwebsites.

Even the information is incorrect you dont need a reservation (still recommend on the trains to Venice) but you have to pay a Supplement fee of 10€ in 2nd class or 15€ 1st class.

Till end of July the trains will be replaced by buses between Villach and Udine or Venice :)
Between Udine - Venice you can use in that case regionaltrains of Trenitalia.
If you still wanna go by train you can consider to go via Trieste
Vienna - Trieste - Venice or via Innsbruck Vienna - Innsbruck  - (Verona) - Venice

The only direct train currently is the Nightjet that takes a different route via Villa Oppcina (near Trieste)

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
R

when and where do i have to pay the supplement fee?

thanks for your reply btw :)

M
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Userlevel 7
Badge +5

At ANY OeBB counter (then you may even get a free Seat-RES included)-or at the last to conductor on board (it is said there will be a surcharge for doing that-maybe it starts today).

BTW-Vill-Venezia is quite a long ride-a few hrs.

I keep on wondering why it seems so hard for young people to think of the most evident-today I even had to suggest 2 ESpanoles to go to RENFE for their REServ to leave ESpana.

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